Incident response training is one of the most important steps a company can take in protecting itself in today’s world. With all the new ways that hackers can gain access to sensitive company information, employees need to be aware of the things they can do to keep their company safe from this type of attack. A company must figure their incident response playbook and have a plan for when these things happen.
Recovery Time Objective
Something to keep in mind when training for a cyber-attack is your recovery time objective (RTO). Your RTO is how long it would take your company to recover stolen data and other important information. There must be a plan set in place for when and if an attack does occur, and knowing your potential RTO will give you peace of mind in a sense that you know how quickly and efficiently you can respond to an attack.
Disaster Recovery Plan
Your disaster recovery plan (DRP) is another one of your incident response tools. Your DRP is part of your business continuity plan (BCP), and there are many online trainings available to help you company come up both a DRP and a BCP. Before developing these two things, a company will conduct a risk analysis (RA) and a business impact analysis (BIA). All of these things should be a part of a company’s incident response playbook.
Things to Keep in Mind
There are many different types of insurance plans that companies can now have in place in the case of a cyber-attack (or any other type of attack on the company for that matter). Companies should look into what kind of insurance plan would be best for them while formulating their incident response playbook. Insurance can be one of the easiest and most-effective solutions to keep you from worrying too much about the future of your company.
Another thing you’ll want to pinpoint during the preparation process is those who are best with resolving crises in practice situations. You should try to simulate different kinds of disasters and see how employees respond, then form a disaster response team based on who does best with different situations. These types of attacks do happen and it’s important to know how you and your team will respond when it does happen.
Different Modes of Training
There are many ways to train your staff on what to do in case of an emergency, so here are some of the pros and cons of some popular styles of that training.
In-person training seminars can be effective because it’s easier to ask questions to a presenter than to a computer. These seminars can become dry and tedious, however, if the presenter does not include interactive parts in their presentation. Incorporating team activities to complete can keep the audience active and engaged.
Many companies have been using online training seminars which allow trainees to interact and be quizzed on knowledge. It is hard, however, for them to ask questions, as aforementioned. The great things about online training is that employees can complete it at their own pace and when it is convenient for them.
Both training strategies can be effective, but the important thing is that your employees are knowledgeable and ready for when your company becomes vulnerable.